Dynamics of Open Systems Model

Question: Describe about the dynamics of open systems model. Answer: Introduction Open Systems have porous or open ended boundaries that allow the exchange of information from inside to outside of the organization and vice versa. The organizations are increasingly adopting open systems so that they can be more aware of the external environment as well as the needs of the customers (Scott and Davis 2015). The open systems need to find more than one ways to achieve the organizational goals. In this essay, the open systems management model is discussed in an organizational perspective. One incident is also discussed, which showcases the application of the open system organizational approach. Discussion The systems that exchanges feedback to and from its external environment, is known as Open Systems. The open systems consist of inputs, outputs, processes, assessments, goals, evaluation and others (Steghfer et al. 2013). The healthy open systems engage in the sharing of information beyond the barriers of the organization. The boundaries of the organization are extremely porous, which allow transmit of the information. The external environment comprises of the influences and the needs, which affect the organizational functioning. There can be a lot of influences like economic, political, ecological, technological and societal in nature (Scott and Davis 2015). The highly effective organizations are regularly exchanging feedbacks with the external environment of the organization. The organizations try to scan the business environment by carefully assessing the market dynamics. The organizations use market research and market evaluations for the purpose of understanding of the external environment (Drori and Honig 2013). The organizations take initiatives of influencing the external environment by the use of various tools like public relations, promotions, advertising, advocacy and others. The organizations are concerned about the outcomes of their business (Steghfer et al. 2013). The outcomes are considered as critical factors responsible for the functioning of the business (Reich and Benbasat 2013). The outcomes are considered as the benefits that are accomplished by the business entity. The outcomes are measured by knowledge, behaviors, attitudes, conditions and values. The organizations strive for discovering more than a single way of ac complishing the same outcome. This explains the fact that there is no right way of doing a particular job. There are four characteristics of an open system like Inputs, Processes, Outputs and Outcomes (Schmutz and Manser 2013). The inputs consist of the standard concepts used by the organization in their day to day functioning. The examples of the inputs are ideas, people, time, money, technologies, facilities, customers, locations and others. The processes include the subsystems that are responsible for processing the inputs and the generation of desired outputs. These comprises of the individuals, teams, programs, projects, products, functions and others. The outputs consist of the tangible results from the organization (Steghfer et al. 2013). This includes the satisfied customers, revenues, patients, fixed cars, furniture, houses and others. The outcomes imply the benefits to the customers (within the external environment) after using the concerned outputs. The customers who are financially strong, happy, content, employed, literate, healthy, independent, healthy and others are conside red to have reached the optimum level of outcome (Schmutz and Manser 2013). The technological advancements are widely common in todays world. For example, Hospital ABC is one decade old and is successfully running its operations. It is a 100 bedded hospital. In recent times, I have taken feedback from the external environment and found out that the competitors are implementing the Electronic Medical Records in their systems (Gottesman 2013). I have found out that it is the needs of the customers as well as the organizational needs to install an electronic medical record system. The electronic record would help the company to improve its overall functioning and decreasing the turnaround time. This would lead to higher patient satisfaction rates. This would imply that the organization would be enjoying greater level of profits. I have scanned the external environment and found out the profitability of the electronic medical record. As a result, I took initiatives to formulate an action plan and consulted with the IT department to implement the most awaited ele ctronic medical record. I have successfully implemented the new software. The output of the implementation was satisfied customers and the increasing revenues. The outcomes of this software implementation were the customers were happy, delighted, healthy and satisfied. Conclusion The open systems management approach in organizations is flexible in nature. It is important for the organizations to get a thorough idea of the external environment. The analysis of the external environment is essential for the better services and products of the company. The open exchange of information between the internal and external environment ensures that both the organization and the customers are well aware of each other. References Drori, I. and Honig, B., 2013. A process model of internal and external legitimacy.Organization Studies,34(3), pp.345-376. Gottesman, O., Kuivaniemi, H., Tromp, G., Faucett, W.A., Li, R., Manolio, T.A., Sanderson, S.C., Kannry, J., Zinberg, R., Basford, M.A. and Brilliant, M., 2013. The electronic medical records and genomics (eMERGE) network: past, present, and future.Genetics in Medicine,15(10), pp.761-771. 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